LINE WORKS
Shanone’s LINE WORKS integration gives your agent 350 tools — the largest in Shanone’s catalog — covering everyday messaging, mail, calendar, and drive alongside deep directory administration (users, groups, org units, custom fields) and bot management.Getting Started
1
Register a LINE WORKS Developer app
In the LINE WORKS Developer Console, create an app and generate a Client ID, Client Secret, and a Service Account with a private key for JWT-based authentication.
2
Add all four credentials in Shanone
Go to Integrations > LINE WORKS in the Shanone dashboard and enter the Client ID, Client Secret, Service Account, and Private Key — all four are required to mint access tokens.
3
Retry your request
Once saved,
shanone_execute_tool calls for lineworks_* tools will succeed.Available Tools
Shanone provides 350 tools for LINE WORKS, organized into these categories:Drive (67 tools)
Drive (67 tools)
File/folder CRUD, sharing, permissions, revisions, links, and trash across your own drive, shared drives, group folders, and channel folders — e.g.
lineworks_upload_drive_file, lineworks_create_drive_permission, lineworks_list_drive_file_revisions, lineworks_create_drive_file_linkDirectory: users (37 tools)
Directory: users (37 tools)
Member lifecycle, profile, status, and account linking — e.g.
lineworks_create_member, lineworks_search_members, lineworks_suspend_member, lineworks_grant_member_link_to_works, lineworks_resolve_member_by_external_keyBoard (28 tools)
Board (28 tools)
Boards, posts, comments, and attachments — e.g.
lineworks_create_board, lineworks_create_board_post, lineworks_search_board_posts, lineworks_create_board_post_commentContacts (25 tools)
Contacts (25 tools)
Company/personal contacts, tags, custom properties, and photos — e.g.
lineworks_create_contact, lineworks_search_user_contacts, lineworks_create_contact_custom_propertiesDirectory: levels & positions (16 tools)
Directory: levels & positions (16 tools)
Org hierarchy levels and job positions — e.g.
lineworks_create_level, lineworks_create_position, lineworks_enable_levelsCalendar (15 tools)
Calendar (15 tools)
Personal and default calendars plus events — e.g.
lineworks_create_calendar_event, lineworks_search_calendar_events, lineworks_update_default_calendar_eventTask (16 tools)
Task (16 tools)
Tasks and task categories — e.g.
lineworks_create_task, lineworks_complete_task, lineworks_create_task_categoryMail (18 tools)
Mail (18 tools)
Sending, folders, filters, and forwarding — e.g.
lineworks_send_mail, lineworks_create_mail_filter, lineworks_enable_mail_forwardingGroups (15 tools)
Groups (15 tools)
Groups, members, administrators, and external keys — e.g.
lineworks_create_group, lineworks_add_group_administrator, lineworks_update_group_external_keysBot management (13 tools)
Bot management (13 tools)
Creating/updating bots and bot domains — e.g.
lineworks_create_bot, lineworks_register_bot_domain, lineworks_add_bot_domain_memberNote (13 tools)
Note (13 tools)
Group notes and note posts — e.g.
lineworks_create_group_note, lineworks_create_group_note_post, lineworks_search_group_note_postsDirectory: access restrictions (12 tools)
Directory: access restrictions (12 tools)
Org unit access restrictions by member, user type, and team — e.g.
lineworks_set_member_orgunit_access_restrict, lineworks_set_team_orgunit_access_restrictTeams (11 tools)
Teams (11 tools)
Teams and team membership — e.g.
lineworks_create_team, lineworks_get_team_members, lineworks_move_teamDirectory: custom fields (10 tools)
Directory: custom fields (10 tools)
Custom fields and member custom properties — e.g.
lineworks_create_custom_field, lineworks_create_member_custom_propertiesDirectory: user types & statuses (16 tools)
Directory: user types & statuses (16 tools)
Custom user types and profile statuses — e.g.
lineworks_create_user_type, lineworks_create_profile_statusDirectory: external keys (6 tools)
Directory: external keys (6 tools)
External key mapping for levels, positions, and user types — e.g.
lineworks_update_level_external_keys, lineworks_list_position_external_keysMessages, channels, bots & users (10 tools)
Messages, channels, bots & users (10 tools)
Direct/channel messaging and read-only bot/user/channel lookups — e.g.
lineworks_send_message_to_user, lineworks_send_message_to_channel, lineworks_create_channel, lineworks_list_usersAttachments, audit & security (6 tools)
Attachments, audit & security (6 tools)
Bot attachments, audit/monitoring log downloads, and external browser policy — e.g.
lineworks_upload_bot_attachment, lineworks_download_audit_logs, lineworks_enable_external_browserCommon Use Cases
Employee onboarding
Create a member, assign org unit/level/position, and send an invitation email
Intranet content ops
Post company announcements to a board and track must-read acknowledgment
Compliance exports
Download audit and monitoring logs for a security review
Document collaboration
Share a Drive folder with fine-grained permissions and track file revisions
Troubleshooting
All lineworks_* tool calls fail with an authentication error
All lineworks_* tool calls fail with an authentication error
LINE WORKS uses JWT-based service account auth, not a simple bearer token — Client ID, Client Secret, Service Account, and Private Key must all be correctly set; a single missing or malformed field prevents any token from being issued.
Directory admin tools (users, groups, levels) return a permission error
Directory admin tools (users, groups, levels) return a permission error
These tools require the connected app to have Directory Management API scopes granted in the Developer Console for that app — messaging-only scopes aren’t sufficient.
lineworks_delete_member doesn't seem to fully remove the user
lineworks_delete_member doesn't seem to fully remove the user
Standard delete is often a soft-delete/deactivation; use
lineworks_force_delete_member if you need to permanently and immediately remove a member record.