> ## Documentation Index
> Fetch the complete documentation index at: https://docs.shanone.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshooting

> Common issues and solutions

# Troubleshooting

Having issues? Find solutions to common problems below.

## Common Issues

<AccordionGroup>
  <Accordion title="emma is not responding">
    **Possible causes:**

    * Network connectivity issues
    * Service temporarily unavailable

    **Solutions:**

    1. Check your internet connection
    2. Verify the emma service status
    3. Try refreshing the page or restarting the application
  </Accordion>

  <Accordion title="Unexpected output">
    **Possible causes:**

    * Ambiguous instructions
    * Missing context

    **Solutions:**

    1. Provide more specific instructions
    2. Include relevant context and examples
    3. Break down complex requests into smaller steps
  </Accordion>

  <Accordion title="Authentication errors">
    **Possible causes:**

    * Expired credentials
    * Invalid API key

    **Solutions:**

    1. Verify your API key is correct
    2. Check if your credentials have expired
    3. Regenerate your API key if needed
  </Accordion>
</AccordionGroup>

## Getting Help

If you can't find a solution here:

<CardGroup cols={2}>
  <Card title="Documentation" icon="book" href="/guides/overview">
    Browse our comprehensive guides
  </Card>

  <Card title="Support" icon="headset" href="mailto:support@duzzle.dev">
    Contact our support team
  </Card>
</CardGroup>

## Reporting Bugs

When reporting issues, please include:

* A clear description of the problem
* Steps to reproduce the issue
* Expected vs actual behavior
* Any error messages you received
* Your environment details (browser, OS, etc.)